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Legal

Delete account

You can delete your account yourself at any time. This page shows the routes and says what disappears.

Last updated: 27 August 2026

Contents
  1. 01In the app
  2. 02By email
  3. 03What is deleted
  4. 04What is not deleted with it
  5. 05There is no way back
  6. 06Ending only the subscription

01

In the app

  • Open Moonjourn.
  • Tap Profile at the bottom right.
  • Tap the gear icon at the top right → Settings.
  • Scroll to AccountDelete account.
  • Confirm.

Deletion takes effect immediately. You are signed out automatically.

02

By email

If you no longer have access to the app, write to support@moonjourn.app and state the email address you registered with. We verify your identity and delete within 30 days, usually much sooner.

03

What is deleted

  • Profile with name, birth data, zodiac sign, soul type, and settings.
  • All journal entries, including the encrypted ones, together with the key envelope.
  • Shared journals you take part in.
  • Tarot, oracle, and reading history.
  • Ritual and program progress, certificates.
  • Your circle with friend list, requests, and compatibility results.
  • Achievements, badges, avatars, and frames.
  • Push token and notification settings.

04

What is not deleted with it

  • Billing: purchases are managed by Apple and Google. We receive no payment data. The store applies its own retention periods, up to ten years for tax purposes (§ 147 AO).
  • Crash reports: contain no real names and no journal contents.
  • Host server logs: technical access data with no link to your account.

05

There is no way back

Deleted data is gone. Journal, streak, and all personal content cannot be restored. You can register again at any time, but you start from zero.

06

Ending only the subscription

If you want to keep your account and only end Premium, cancel in the store: on iOS via Settings → Apple ID → Subscriptions, on Android via the Play Store → Subscriptions. The account remains.